Title: Default for CSR_SC
Course: Corporate Social Responsibility online

Q: What is the name of the branch of ethics that examines questions of moral right and wrong arising in the context of business practice or theory?
- fairness (false)
- categorical ethics (false)
- transparent ethics (false)
- business ethics (right!)
A: business ethics

Q: This sencence: "A person or organization with a legitimate interest in a given situation, action, or enterprise" defines the concept of:
- Stakeholder
- Shareholder
- Sustainability
- Corporation
A: Stakeholder

Q: A statement: "The right action is one that produce the most intrinsic good" is characteristic for:
- Consequentialism
- Deontology
- Ethics of Character
- all ethical theories
A: Consequentialism

Q: The concept of "triple bottom line" refers to three aspects. Which of the following is NOT one of these?
- Financial
- Environmental
- Social
- Economical
A: Financial

Q: The statement: "the responsibility of enterprises for their impacts on society" is a definition of:
- cause related marketing
- environmental scanning
- demographic benchmarking
- social responsibility
A: social responsibility

Q: Critics, such as Milton Friedman, argue that corporate social responsibility is unrelated to the primary aim of business. What is the aim of the business according to them?
- Increase competitiveness
- Maximize profit
- Maximize stakeholder benefits
- Optimize strategy
A: Maximize profit

Q: The statement: "The right action is defined according to given rules" is characteristic for:
- Consequentialism
- Deontology
- Ethics of Character
- all ethical theories
A: Deontology

Q: The statement that: "Corporations are morally obligated to consider the interests of the individuals or groups they affect and are affected by" is characteristic for:
- Agency theory
- Stakeholder theory
- Traditional view of the firm
- Managerial model of the firm
A: Stakeholder theory

Q: The following two concerns

•Misalignment of incentives and control
•Self interest of managers (meaning that in the chain managers may act out of self-interest, e.g. striving for bonuses)
refer to the critique of the theory:______________
- Agency Theory
- Stakeholder Theory
- Corporate Social Responsibility
- Corporate governance
A: Corporate Social Responsibility

Q: When we think about power of stakeholders, which bases on symbolic resources (e.g. authorities) it refers to:
- coercive power
- individual power
- normative power
- utilitarian power
A: normative power

Q: According to Archie Carroll (1979) there are four kinds of responsibilites that organizations have towards society at a given point in time. These are:
- economic, social, ethical and environmental
- economic, social, ethical and philanthropic
- economic, legal, ethical and discretionary
- legal, ethical, discretionary and ecological
A: economic, legal, ethical and discretionary

Q: In Carroll’s model of CSR this responsibility obliges corporations to do what is right, just and fair, even when they are not obliged to by the legal framework. Carroll argues that this kind of responsibilities therefore consist of what is generally expected by society over and above economic and legal expectations. This responsibility type refers to:
- Economic responsibility
- Philanthropic responsibility
- Ecological responsibility
- Ethical responsibility
A: Ethical responsibility

Q: Which kind of responsibility from Carroll’s model of CSR is described below?

‘Companies have shareholders who demand a reasonable return on their investments, they have employees who want safe and fairly paid jobs, they have customers who demand good quality products at fair price, etc. This is by definition the reason why businesses are set up in society and the first responsibility of business is to be properly functioning economic unit and to stay in business’
- Ethical responsibility
- Philanthropic responsibility
- Economic responsibility
- Ecological responsibility
A: Economic responsibility

Q: There are six core characteristic of Corporate Social Responsibility. Please indicate the one which is NOT one of them:
- Managing externalities
- Voluntary activity
- Multiple stakeholder orientation
- Pure philanthropic actions
A: Pure philanthropic actions

Q: Companies may take different approaches towards CSR at marketplace. How would you describe situation when a company decides to engage in CSR just to the extend it is demanded by the customer?
- External approach
- Instrumental approach
- Ethical niche
- Cause related marketing
A: Instrumental approach

Q: In the case, when you have stakeholders who show high interest in your company and possess high power over your company the strategy towards these should be:
- Monitor lightly
- Keep satisfied and meet needs
- Keep engaged, manage cloasly
- Keep informed, respect interests
A: Keep engaged, manage cloasly

Q: Stakeholders might be identify by their possession of following attributes:
- Power, legitimacy, urgency
- Responsibility, morality, fairness
- Responsibility, justice, fairness
- Power, responsibility, urgency
A: Power, legitimacy, urgency

Q: Stakeholder’s attributes have always _______ status:
- Stable
- Objective
- Variable, no steady state
- Fair
A: Variable, no steady state

Q: The coercive power of the stakeholder may base on:
- Physical resources of force, violence, restraint
- Material or financial resources
- Symbolic resources
- Time sensitivity
A: Physical resources of force, violence, restraint

Q: The urgency of the stakeholder’s claim on the firm bases on criticality and:
- Time sensitivity
- Symbolic resources
- Material or financial resources
- Physical resources of force, violence, restraint
A: Time sensitivity

Q: Please, indicate the one, true sentence, which relates the theory of stakeholder salience:
- Latent stakeholders are the most salient ones, they possess all necessary attributes and managers have a clear mandate to give priority to these stakeholders.
- Expectant stakeholders are active, they possess two of the attributes, e.g. if they are both powerful and legitimate they are dominant.
- Definite stakeholders have very low impact on the organization, they are passive and not likely to give any attention to the firm.
- Demanding stakeholders are always very influential, as they possess at least two attributes: urgency claim and power.
A: Expectant stakeholders are active, they possess two of the attributes, e.g. if they are both powerful and legitimate they are dominant.

Q: Please, connect the right relations between the type of the stakeholder and the proposed strategy of communication (according to Power-Interest grid):
- Low power, low interest | monitor (minimum effort)
- Low power, high interest | keep informed
- High power, low interest | keep satisfied
- High power, high interest | manage closely
Also offered: contact exceptionally; ignore

Q: The type of social entrepreneurship that is oriented towards resolving social problems and making profit is called:
- Social purpose
- Social consequence
- Traditional
- Enterprising Nonprofit
A: Social purpose

Q: If we consider organisation is negleting CSR, deny any responsibilities due to defend against attacts to their reputation we may assume that this organisation represents:
- Defensive stage according CSR
- Managerial stage of CSR
- Strategic Stage of CSR
- Compliance Stage of CSR
A: Defensive stage according CSR

Q: If organisation is trying to integrate the social issues into the strategy we may assume that it is at:
- Defensive stage according CSR
- Managerial stage of CSR
- Strategic stage of CSR
- Compliance stage of CSR
A: Strategic stage of CSR

Q: The traditional and the social entrepreneur differs mainly because:
- the social entrepreneur is more motivated that the traditional entrepreneur
- the social entrepreneur is motivated rather by self-interest.
- the social entrepreneur takes risks, while traditional entrepreneur acts mainly in stable environment.
- the social entrepreneur presents higher level of social conscience than the traditional entrepreneur.
A: the social entrepreneur presents higher level of social conscience than the traditional entrepreneur.

Q: The Sustainable Value portfolio refers to 4 perspectives. These are:
- economic, social, ethical and environmental
- financial, market, workforce and supplier
- Pollution Prevention, Clean Technology, Product Stewardship and Base of Pyramid
- Society, Customers, Employees and Government
A: Pollution Prevention, Clean Technology, Product Stewardship and Base of Pyramid

Q: If you work on CSR Strategy in the way that you do similar things as usual but with CSR added on (e.g. adding social criteria to supplier evaluation tools) you follow the approach of:
- Stakeholder theory
- Develpoing a distinct CSR Strategy
- Integrating CSR into business strategy
- Circular Economy
A: Develpoing a distinct CSR Strategy

Q: Below you may see different activities and  four possibile strategic CSR approaches. Please link the right activities with the right CSR strategic approaches. For each of 4 CSR strategic approaches there is just 1 right activity.
- development of markets | provide products of the bottom of the pyramide
- Acquiring and maitaining talents | Work-Life Balance, medical inssurance
- Customer Involvement | Use customers knowledge to improve your products, services
- Transformation of Value Chain | Reduce your environmental footprint
Also offered: Evaluating only economic side of the project; h

Q: Analyzing labor conditions of workers in supplier companies and ensuring that forced or child labor is not carried out and that wages are reasonable refers to ____________ fields of  Purchasing Social Responsibility Practices:
- Human rights
- Diversity
- Safety
- Environment
A: Human rights

Q: Below you may see different CSR activities and  four possibile strategic CSR approaches. Please link the right activities with the right CSR strategic approaches. For each CSR strategic approach there is 1 possible right answer.
- Reduce your environmental footprint | Transformation of Value Chain
- Use customers knowledge to improve your products, services | Customer Involvement
- Work-Life Balance, medical inssurance | Acquiring and maitaining talents
- Provide products of the bottom of the pyramide | Development of markets

Q: According to Allen and Husted there are 7 steps to develop CSR strategy. Please assigne the steps to the right order.
- 1'st step | Analyse social issue opportunities, competitive environment, and nonmarket stakeholders
- 2'nd step | Analyse firm resources and capabilities for capitalising on opportunities
- 3'rd step | Evaluate firm identity in terms of social needs and opportunities
- 4'rd step | Determine the means and cost of acquiring any necessary resources and capabilities
- 5'th step | Create a plan integrating issues, stakeholders, identity, resources, competitive environment, and expected outcomes
- 6'th step | Implement the plan
- 7'th step | Measure and evaluate performance

Q: Read the example of corporate volunteering (CV) program described below. What do you think - what is this for a type of CV?

Company A offers a program, which allows to donate $5 for every hour, up to 50 hours per year, that team members spend volunteering outside of work hours.
- Dollars for Doers
- Paid working time
- Board members placing
- Pro bono services
A: Dollars for Doers

- Defi: "Hi there. Thank you for helping me in this task. I've started already to collect some materials on this topic. I think we can start one by one by checking each word, so to exactly know what we are talking about and based on this we will present the whole concept. Lets start with C. C like Corporation. Please find below three parts of the movie: "The Corporation", is a 2003 Canadian documentary film written by University of British Columbia law professor Joel Bakan, and directed by Mark Achbar and Jennifer Abbott. Watch the first 3 chapters and  write me the answer for the question "What is a corporation" below.
- https://www.youtube.com/playlist?list=PLFA50FBC214A6CE87

Q: - Defi: "Hi there. Thank you for helping me in this task. I've started already to collect some materials on this topic. I think we can start one by one by checking each word, so to exactly know what we are talking about and based on this we will present the whole concept. Lets start with C. C like Corporation. Please find below three parts of the movie: "The Corporation", is a 2003 Canadian documentary film written by University of British Columbia law professor Joel Bakan, and directed by Mark Achbar and Jennifer Abbott.

- Watch the first 3 chapters and respond the question "What is a corporation?" in just in two words.
- The Corporation (Full Movie) chapters 1 to 23 - https://www.youtube.com/playlist?list=PLFA50FBC214A6CE87

https://www.youtube.com/watch?v=Pin8fbdGV9Y&list=PLFA50FBC214A6CE87&index=2&t=0s

Source: The Corporation, THE CORPORATION [1/23] What is a Corporation? (7:14 min)    [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=Pin8fbdGV9Y&list=PLFA50FBC214A6CE87&index=2&t=0s

https://www.youtube.com/watch?v=8SuUzmqBewg&list=PLFA50FBC214A6CE87&index=2

Source: The Corporation, THE CORPORATION [2/23] Birth (4:55 min) [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=8SuUzmqBewg&list=PLFA50FBC214A6CE87&index=2

https://www.youtube.com/watch?v=wkygXc9IM5U&list=PLFA50FBC214A6CE87&index=3

Source: The Corporation, THE CORPORATION [3/23] A Legal "Person" (5:47 min) [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=wkygXc9IM5U&list=PLFA50FBC214A6CE87&index=3
A: legal person / legal agent
Feedback ("legal person"): Yes, this is right answer. Corporation as "legal person" should not be treated as moral agent, as only human beings have the ability to decide what is right or what is wrong. We say, that firms are "Immoral", like a chair or buidling. If sombody takes a chair and throws over you you won't blame the chair. Don't you? It was the decision of this somebody to throw the chair. Yet, people, all human being have this ability therefore we can say "I don't like the effect of the action undertaken by this business. It is unmoral".
Feedback ("legal agent"): Yes, this is right answer. Corporation as "legal person" should not be treated as moral agent, as only human beings have the ability to decide what is right or what is wrong. We say, that firms are "Immoral", like a chair or buidling. If sombody takes a chair and throws over you you won't blame the chair. Don't you? It was the decision of this somebody to throw the chair. Yet, people, all human being have this ability therefore we can say "I don't like the effect of the action undertaken by this business. It is unmoral".
Feedback ("moral agent"): Well, not really. There is a big contoversy towards the assumption that corporation is a moral agent. The most of scholars agree that firms shouldn't be treated as moral agents, as only human beings have the ability to decide what is right or what is wrong. If you want to Try one more time to deliver the proper answer I recommend you to read one more time the section on What is Corporate Social Responsibility? You will find there one tipp regarding the right answer in this question.
Feedback (any other answer): Unfortunatelly this is not correct answer. Try one more time to deliver the proper answer. I recommend you to read one more time the section on What is Corporate Social Responsibility? You will find there one tip regarding the right answer in this question. Good luck!
  Hint: Unfortunatelly this is not correct answer. Try one more time to deliver the proper answer. I recommend you to read one more time the section on What is Corporate Social Responsibility? You will find there one tip regarding the right answer in this question. Good luck!
  Hint: Unfortunatelly this is not correct answer. Please take into account that there is a big contoversy towards the assumption if corporation can be treated as a moral agent. The most scholars agree that firms shouldn't be treated as moral agents, as only human beings have the ability to decide what is right and what is wrong. Explore deeper the third part of the movie "The Corporation" and you should find the right answer. Good luck!

Q: - Defi: I hope the previous question wasn't that difficult. The scond word we need to deal with is "Social". I still need some time to look for materials in this field, so maybe just continue with the 4 th part of "The Corporation" movie and answer the question given below:

https://www.youtube.com/watch?v=aCGTD5Bn1m0

Source: The Corporation, THE CORPORATION [4/23] Externalities (2:12 min)  [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=aCGTD5Bn1m0

"The effect of a transaction between two individuals on a third party who has not consented to or played any role in the carrying out of thet transaction" is a definition of?

Please type your answer in one word.
A: Externalities / Externality
Feedback ("Externalities"): Yes this is right answer! Externalities are effects of a transaction between two individuals on a third party who has not consented to or played any role in the carrying out of that transaction. This definiton provided Milton Friedman, Nobel Prize-Winning Economist in the 2003 Canadian documentary, The Corporation.
Feedback ("Externality"): Yes this is right answer! Externalities are effects of a transaction between two individuals on a third party who has not consented to or played any role in the carrying out of that transaction. This definiton provided Milton Friedman, Nobel Prize-Winning Economist in the 2003 Canadian documentary, The Corporation.
Feedback (any other answer): This is not the correct answer. If you have difficulties with finding the right answer, I recommend you to go to the section How do we take ethical decisions? You will find help there. Good luck!
  Hint: This is not the correct answer. If you have difficulties with finding the right answer, I recommend you to go to the section How do we take ethical decisions? You will find help there. Good luck!
  Hint: Unfortunatelly this is still not the right answer. If you have difficulties with finding the proper answer, I look one more time in the section How do we take ethical decisions?, final chapter. You will find help there. Fingers crossed and good luck!

Q: - Defi: Thank you for your patience. I've found interesting video, that raises the social aspect of company activities. Please watch with me the TEDx speach from Alex Edmans on "The social responsibility of business".
What do you think, which group of stakeholders Edmans perceives as the core in terms of social responsibility of the business?

https://www.youtube.com/watch?v=Z5KZhm19EO0

Source: TEDx Talks,  The social responsibility of business | Alex Edmans | TEDxLondonBusinessSchool (17:25 min)  [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=Z5KZhm19EO0
A: employee / employees
Feedback ("employee"): Yes, while talking about social responsibility of business Edmans stress the company responsibility towards the most important internal stakeholders group which are employees. Well done!
Feedback ("employees"): Yes, while talking about social responsibility of business Edmans stress the company responsibility towards the most important internal stakeholders group which are employees. Well done!
Feedback ("people"): Well, you are close but please try to be more specific. Which group of internal stakeholders stress Edmans in his speach as the most important one? If you find this question difficult you can go to section What is Corporate Social Responsibility? and check the bottom of the Carroll's Pyramid. Look for the internal stakeholder group and type it here.
Feedback (any other answer): Your answer is not correct. If you find this question difficult you can go to section What is Corporate Social Responsibility? and check the bottom of the Carroll's Pyramid. Look for the internal stakeholder group and type it here. Good luck!
  Hint: Your answer is not correct. If you find this question difficult you can go to section What is Corporate Social Responsibility? and check the bottom of the Carroll's Pyramid. Look for the internal stakeholder group and type it here. Good luck!
  Hint: Still not the right answer? And when you are hired in a company, you are an...? Yes, indeed. You and all the people employed are crucial for the business in terms of their social responsibility. Now type the right answer in one word.

Q: - Defi: Uhh. This wasn't that easy that I supposed is will be. Anyway this is my last request to you regarding this task. I think it is fine to know and differentiate all the kinds of responsibilities, however I wanted also link it a bit with its meaning for individuals' lives and for the world in general. Look what I've found:
  - A short video on the responsibility from Responsibility Foundation and
  - Dr. Victor Frankl speech on Man's search on Meaning about World Responsibility

Responsibility video

Source: Responsibility Foundation, Responsibility Foundation - What is Responsibility? (4:05 min) [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=vpxZPdek5w8&t=47s

Frankl speech

Source: Responsibility Foundation, World Responsibility - Dr. Viktor Frankl - Man's Search for Meaning (3:23 min) [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=FBjZ8Zikp2A

Have you seen the idea for Statue of Responsibility, the monument will serve as an international icon of responsibility. It will engage individuals, families, schools, communities, businesses and government from around the globe with programs that encourage responsibility while improving people lives for generations to come.

Please have a look at the project of Statue. What element can you recognize in it?
A: hands / hand
Feedback ("hands"): Yes, you are right - the Statue of Responsibility consists of two shaking hands. This a great symbol for ties of brotherhood, how called it Andrew Carnegie in the beginning od XX century.
Feedback ("hand"): Yes, you are right - the Statue of Responsibility consists of two shaking hands. This a great symbol for ties of brotherhood, how called it Andrew Carnegie in the beginning od XX century.
Feedback ("dłoń"): And in English?
Feedback ("dłonie"): And in English?
Feedback (any other answer): Well, try one more time. This a great symbol for ties of brotherhood, how called it Andrew Carnegie in the beginning od XX century.
  Hint: Well, try one more time. This a great symbol for ties of brotherhood, how called it Andrew Carnegie in the beginning od XX century.
  Hint: Well, try one more time. What elements of human body can you recognize in this sculpture?

Q: - Defi: You know what I found out? There is no satisfactory definition for the term “responsibility” in its stand-alone form. Broadly speaking, the notion of responsibility refers to:
  - ex ante obligations one has with respect to future actions and behaviors (e.g., role, normative, and moral obligations), and
  - ex post attributions one may be subject to with respect to past actions or behaviors (e.g., role, normative, moral, causal, judged, and felt attributions).

- I've made some notes, but I totally lost the clue. Please help me to match the proper definitions with the right names of the concepts below:

Based on:
Bergsteiner H. (2013) Responsibility Concepts. In: Idowu S.O., Capaldi N., Zu L., Gupta A.D. (eds) Encyclopedia of Corporate Social Responsibility. Springer, Berlin, Heidelberg
- is a product of externally or internally defined social roles that people acquire or choose to accept – it implies duties and obligations that arise from the proper performance of a role and/or from group membership. When this kind of responsibility with the obligations it entails, is defined, then what people are accountable for is defined. | Role/task responsibility
- refers to the requirement stemming from others to make actions, behaviors, and decisions subject to legal, ethical, and normative rules of conduct. Since legal, ethical, and normative prescriptions all seek to govern behavior via external means and parties, it is convenient to refer to them collectively as ????? responsibility. | Normative responsibility
- is the requirement to ensure that one’s actions, behaviors, and decisions accord with one’s personal values and standards. In other words, ????? responsibility essentially operates at the level of the individual. (Note that shared values and standards tend to give rise to ethical and legal rules of conduct). | Moral responsibility
- addresses the question of whether and in what way a person or persons caused a consequence to occur, instigated it, or contributed to it. | Causal responsibility
- defines the extent and nature of responsibility attributed by others to a person or persons, taking into consideration the consequence of a decision, action, or behavior; the contribution the person(s) made to the consequence (causal responsibility); and the extent to which applicable role/task and normative responsibilities were met. In jurisprudence, the term for ???? responsibility is verdict. The jurisprudence literature and practice recognize specific variants of ????? responsibility including vicarious, criminal, and negligent responsibility. | Judged responsibility
- refers to a person’s cognitive and emotional acceptance of having contributed to, instigated, or caused a consequence, taking into consideration role/task, normative, moral, and causal responsibility. | Felt responsibility
If right: Well done. Your answer is correct.
If partly right: Your answer is partially correct. Try one more time.
If wrong: Untoftunatelly Your answer is still incorrect. The correct answers you can check in: Bergsteiner H. (2013) Responsibility Concepts. In: Idowu S.O., Capaldi N., Zu L., Gupta A.D. (eds) Encyclopedia of Corporate Social Responsibility. Springer, Berlin, Heidelberg https://link.springer.com/referenceworkentry/10.1007%2F978-3-642-28036-8_635
  Hint: Your answer is partially correct. Try one more time.
  Hint: Untoftunatelly Your answer is still incorrect. The correct answers you can check in: Bergsteiner H. (2013) Responsibility Concepts. In: Idowu S.O., Capaldi N., Zu L., Gupta A.D. (eds) Encyclopedia of Corporate Social Responsibility. Springer, Berlin, Heidelberg https://link.springer.com/referenceworkentry/10.1007%2F978-3-642-28036-8_635

Q: - Defi: I think we are almost ready. I've found last short film on "What Is Responsible Business? Doing Good and Doing Well", showing the idea of business responsibility:

https://www.youtube.com/watch?v=B9ArVXMdkPI

Source: IESE Business School, What Is Responsible Business? Doing Good and Doing Well (2:47)   [access 13.06.2020]. Derived from Youtube: https://www.youtube.com/watch?v=B9ArVXMdkPI

We can hear here about the idea of triple P - People, Planet and Profit. This is our match. We listen here to several representants of organizations that express what do they understand by responsible business.

What is the trend today? Answer just with one word.
A: sustainability / sustainable business / sustainable
Feedback ("sustainability"): Yes, that is right! Well done! Sustainability is the trend today.
Feedback ("sustainable business"): Yes, that is right! Well done! Sustainability is the trend today.
Feedback ("sustainable"): Yes, that is right! Well done! Sustainability is the trend today.
Feedback (any other answer): Listen carefully to Jill Dumain, Director responsible for Environmental Stategy in Patagonia. She talks about the trend that we can observe today. What word does she use?
  Hint: Listen carefully to Jill Dumain, Director responsible for Environmental Stategy in Patagonia. She talks about the trend that we can observe today. What word does she use?
  Hint: Still not there? If you can't recognize the word just have a look at the first part of our course. What we identified as the core goal for business today?